xb999 Terms & Conditions — Please Read Before Using the Platform

Key Points at a Glance

The following summary cards highlight the most important rules on xb999. This summary is for convenience only — the full clauses below constitute the binding agreement.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and xb999 ("the Platform", "we", "us"). They govern all use of the xb999 website, mobile site, games, betting markets, promotions, and any other services offered by the Platform to registered players in Bangladesh.

By accessing xb999, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them. If you do not agree to any part of these Terms, you must not use xb999.

2. Eligibility

Use of xb999 is restricted to individuals who meet all of the following eligibility criteria. xb999 reserves the right to request verification of any eligibility criterion at any time and to suspend or close any account where eligibility cannot be confirmed.

• You must be at least 21 years of age. xb999 applies a strict minimum age of 21 for all players in Bangladesh.
• You must register using accurate, complete, and up-to-date personal information. Providing false details is a material breach of these Terms.
• You may hold only one registered account on xb999. Operating multiple accounts — whether under the same name, the same payment method, or the same device — is not permitted.
• You must not be acting on behalf of another individual or entity when registering or playing on xb999.
• You must not be a current employee, contractor, agent, or immediate family member of an employee of xb999 or its software and service providers.

3. Account Registration and Security

To use the full range of services on xb999, you must register a player account by providing the information requested during the registration process. All information provided must be true, accurate, and complete at the time of registration and must be kept up to date thereafter. xb999 may request supporting documents at any time to verify the information you have provided.

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person. xb999 will not be liable for any loss arising from unauthorised access to your account that results from your failure to keep your credentials secure.

• You must notify xb999 immediately if you suspect that your account has been accessed by an unauthorised party.
• xb999 is entitled to suspend or close any account that it believes is being used fraudulently or in breach of these Terms, pending investigation.
• You must not allow any third party to use your account to place bets or participate in any games on xb999.
• Upon request, you must promptly supply xb999 with any identity documents or other verification materials required under KYC procedures.

4. Deposits and Withdrawals

xb999 accepts deposits and processes withdrawal requests in Bangladeshi Taka (BDT) only. All transactions on xb999 are conducted exclusively through the payment methods approved for use on the platform at the time of the transaction. Approved methods currently include bKash, Nagad, Rocket, and bank transfer to supported financial institutions including BRAC Bank, City Bank, Islami Bank, Dutch-Bangla Bank and Sonali Bank.

The following rules apply to all deposit and withdrawal transactions on xb999:

• You may only deposit funds into your xb999 account from payment sources registered in your own name. Third-party deposits are not permitted.
• Withdrawal requests will be processed to the same payment method used for the most recent deposit, where technically possible, to prevent money laundering.
• xb999 reserves the right to request additional KYC documentation before processing any withdrawal. Failure to provide the requested documentation within a reasonable period may result in the withdrawal request being cancelled.
• Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard. These limits may be adjusted by xb999 from time to time.

xb999 is not responsible for any delays caused by third-party payment processors, including bKash, Nagad, Rocket, or any banking institution. If a deposit does not arrive in your xb999 account within the stated processing time, contact support with the transaction reference number for investigation.

5. Bonuses and Promotions

xb999 offers promotional bonuses to eligible players from time to time. All bonuses are subject to the following general conditions, in addition to any specific terms attached to an individual promotion:

• Each bonus offer specifies a wagering requirement that must be fully satisfied before any funds from that bonus — or winnings derived from bonus funds — may be withdrawn. The wagering requirement applicable to each bonus is stated on the promotion page at the time of claiming.
• Bonuses may only be claimed once per player per promotion, unless the promotion explicitly states otherwise. Multiple accounts may not be used to claim the same promotion.
• Bonuses expire if the wagering requirement is not met within the time period specified on the promotion page. Expired bonus balances will be removed from your account without compensation.
• xb999 reserves the right to withdraw, amend, or cancel any promotion at any time and without prior notice, where it suspects abuse or where a technical error has affected the promotion.
• Winnings derived from free spins are subject to the wagering requirements stated on the relevant promotion. Free spin winnings are credited as bonus funds, not as real-money funds, until the wagering requirement is met.

6. Prohibited Conduct

The following conduct is strictly prohibited on xb999. Engaging in any of the following will result in immediate account suspension, forfeiture of all balances, and may be referred to relevant authorities:

• Fraud: using stolen, cloned, or otherwise unauthorised payment credentials to fund an account or process a withdrawal.
• Collusion: coordinating with other players to gain an unfair advantage in any game, including card games, live casino tables, or sports betting markets.
• Automated play: using bots, scripts, automated betting systems, or any non-human mechanism to place bets, interact with games, or exploit platform functionality.
• Money laundering: using xb999 to deposit, move, or withdraw funds derived from illegal activity.
• Chargebacks: initiating a chargeback or payment dispute with a payment provider in respect of a deposit made to xb999, except in cases of genuine fraud by a third party.

xb999 reserves the right to share information about accounts suspected of fraudulent or illegal activity with relevant law enforcement agencies, financial intelligence units, and payment processors as required by applicable law.

7. Game Rules and Fairness

All games available on xb999 are operated using certified Random Number Generator (RNG) systems where applicable, or by live dealer studios operated by licensed providers including Pragmatic Play, Evolution Gaming, Jili and Ezugi. The outcomes of all games are determined independently of xb999 and cannot be altered by the platform. Published RTP figures for slot games are those provided by the game developers and apply over statistically significant sample sizes — they do not guarantee individual session outcomes.

Each game type on xb999 — including slots, live casino, cricket betting, crash games, and table games — is governed by game-specific rules displayed within the game interface or on the relevant game information page. Players are responsible for reading and understanding the rules of each game before placing a wager. In the event of a discrepancy between a displayed result and the server-side record, the server-side record shall be deemed correct.

8. Account Suspension and Closure

xb999 reserves the right to suspend, restrict, or permanently close any player account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms, including eligibility requirements, prohibited conduct rules, or bonus terms.
• Failure to complete identity verification within a reasonable timeframe following a verification request from xb999.
• Reasonable suspicion of fraudulent, illegal, or money laundering activity linked to the account.
• A player's voluntary request to close their account, including requests made through the self-exclusion tool available within the account settings.

9. Intellectual Property

All content on xb999 — including but not limited to software, design, text, graphics, logos, game interfaces, and data compilations — is the property of xb999 or its licensed content providers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, transmit, or in any way exploit any part of the xb999 platform without the express written permission of xb999. Unauthorised use of xb999 content may result in account closure and legal action.

10. Limitation of Liability

xb999 provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, xb999 excludes all warranties, representations, and conditions — whether express or implied — relating to the platform, its content, and any service provided through it. xb999 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

Under no circumstances shall xb999 be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the platform, including losses arising from technical faults, game errors, payment processing delays, or any interruption of service. xb999's total liability to any player in respect of any single incident shall not exceed the amount deposited by the player in the 30 days preceding the incident.

11. Privacy and Data Protection

xb999 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By using xb999 you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. xb999 uses SSL encryption across all sessions to protect data in transit. Personal data is not sold to third parties. For full details of how xb999 handles your data, please review the Privacy Policy.

12. Amendments to These Terms

xb999 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, xb999 will update the "Last updated" date shown at the top of this page. Where practicable, xb999 will provide notice of significant changes via the platform or by email to registered players.

Your continued use of xb999 following the posting of updated Terms constitutes your acceptance of those updated Terms. If you do not agree with any amended Terms, you must stop using xb999 immediately and may request account closure through the platform's support channel.

13. Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with these Terms or your use of xb999 that cannot be resolved informally through xb999 customer support should be submitted to xb999 in writing via the support contact. xb999 will endeavour to resolve all disputes fairly and promptly. Nothing in this clause limits any statutory rights you may have as a consumer under applicable law.

14. Contact and Support

If you have any questions regarding these Terms, your account, or any aspect of the xb999 platform, the support team is available 24/7 via the live chat function within the platform. You may also contact xb999 by email at the address below. Please note that the email address is provided for written correspondence only and is not a clickable link.

Email: [email protected]